FAQ
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Media Haus works with small businesses, local brands, entrepreneurs, real estate professionals, food and hospitality businesses, and other growing companies looking to strengthen their social media presence. Not sure if we're the right fit? Reach out! We'd love to learn more about your business and what you're looking for.
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Media Haus is based in the Baltimore, Maryland area and proudly works with businesses throughout Maryland and beyond.
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Absolutely! Many of our services can be provided remotely, which means we're able to work with businesses outside of Maryland. For services that require on-site content creation, travel availability and additional fees may apply depending on your location.
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Yes! You don't have to commit to ongoing social media management to work with Media Haus. We offer a variety of à la carte services, including social media audits, profile optimization, consultations, content creation, branding services, and more.
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Yes. Media Haus requires a signed service agreement for all services, including ongoing and one-time projects. Your agreement will clearly outline the services being provided, deliverables, payment terms, timelines, and other important details so both you and Media Haus know exactly what to expect before we get started.
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Yes! On-site content creation is available for businesses that need original photo and video content. We'll work together to plan what we want to capture so your content day is organized, productive, and aligned with your social media strategy. Travel fees may apply depending on location.
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There's no one-size-fits-all posting schedule. Your posting frequency will depend on your selected services, goals, audience, and the amount of content available. We'll establish a consistent posting schedule that makes sense for your brand before we get started.
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Yes. For managed accounts, you'll have the opportunity to review and approve planned content before it goes live. This helps ensure everything is accurate, on-brand, and something you're comfortable having represent your business.
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Community management can be included depending on your selected services. This may include monitoring and responding to comments, engaging with your audience, and helping maintain an active presence on your social platforms. We'll determine exactly what Media Haus will manage during the onboarding process.
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It starts with getting to know you and your business! After you submit an inquiry, we'll contact you to set up a meeting to discuss your goals, current social presence, challenges, and the services you're interested in. From there, we'll recommend the best approach, finalize your services and agreement, gather everything we need from you, and begin planning your content and strategy.
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Pricing varies depending on your business needs, goals, and the level of support you're looking for. Media Haus offers a variety of service packages as well as à la carte options, so you can choose the level of support that works best for your business. For more customized needs, we can also create a tailored approach based on your goals. Contact us to learn more about current packages and pricing.
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Start dates depend on current availability and the services you're looking for. Once we've completed your consultation, finalized your services, and finished onboarding, we'll establish a start date and timeline for your account. If you have a specific launch date or deadline in mind, be sure to include it in your inquiry!